Our Service
At ENTIIS, we strive to provide you with an unparalleled level of support. Whether you’re faced with a business-critical issue,
or simply want some information about your products, help is just a quick phone call or email away.
Delivers enterprise solutions to help you do just that
The arrival of the digital economy is turning existing ecosystems upside-down and generating
new and growing needs for cloud and mobile integration, as well as the integration of smart
objects, social networks and “big data.”
To adapt and grow in the digital economy, you need to be able to integrate, secure, manage and
measure all of the data flows — new and old — that drive your business processes and
interactions, both inside your organization and beyond your firewall.
Here to Serve
What separates from the competition is our dedication to service quality. Like our IT solutions and competency mastery, we believe in
pushing ourselves to give excellent service from start to finish. Many of our clients have been with us for years. We cherish the relationships
we build with our clients. Service excellence will always be a priority for us.
For every engagement, we pledge to: Conduct our business with integrity Being respectful of our people and our partners
Develop long term partnerships with clients and vendors Deliver superior, creative and innovative solutions
Invest in our people and building capabilities within our organisation and among our partners Provide outstanding
support and competitive product
What is IT Operations Infrastructure Management?
IT Operations Infrastructure Management concerns the allocation, deployment,
monitoring and management of IT resources that support digital business processes,
both internal and customer-facing. IT Operation Infrastructure Management requires
full-stack monitoring and analytics for applications, infrastructure and networks across
cloud and on-premises, from mobile to mainframe to support the goals of speeding
service delivery, increasing IT efficiency and delivering a superior user experience.
Why CA Unified Infrastructure Management
We needed a single, cohesive solution for monitoring and that’s exactly what CA UIM
provides. We looked at SolarWinds (Replaced), SevOne, Nagios, and Zenoss, but
found CA UIM to provide a superior unified view and significantly better scalability.”
“CA UIM provides a single event management solution for our IT Operations staff.
The solution has proven to be extremely extendable through scripting, auto operators,
and triggers. We replaced BMC and found CA UIM’s scalability significantly better and
customization capability superior.
Why CA Application Performance Management
CA APM helped us get out of the “stone age” and into the “modern age.” Before CA
APM, we were monitoring our applications by looking at thousands of log files.”
“CA APM gives us a 360 degree view of application performance. We can see the
frontend, backend, middleware transactions, and URLs all in a single dashboard.”
“CA APM 10 Team Center provides a faster way to diagnose environmental issues and
complements the existing APM WebView.
Why Accounting Integration
Modernize, optimize, automate and manage your financial and accounting processes to
improve efficiency, accuracy and standards compliance
We propose the Accounting Integration Suite Software ( AIS ), Your accountants are
responsible for complying with FASB, IASB and local standards, your lines of business
need to closely monitor growth and profitability, and your CFO is concerned with
financial reporting and transparency. To meet all of these needs, you need an
integrated, automated system where IT is responsible for the service, but the
accounting organization is in charge of the rules and controls.
To eliminate this deficiency, you need an integrated system and rules engine where IT
is in charge of the service, but the accounting organization is responsible for the rules
and controls without IT expertise required.
Why CA Application Performance Management
CA APM helped us get out of the “stone age” and into the “modern age.” Before CA
APM, we were monitoring our applications by looking at thousands of log files.”
“CA APM gives us a 360 degree view of application performance. We can see the
frontend, backend, middleware transactions, and URLs all in a single dashboard.”
“CA APM 10 Team Center provides a faster way to diagnose environmental issues and
complements the existing APM WebView.
Implementation and Service
As well as, we offers assistance with designing and deploying IT Operation Infrastructure
Management solutions. Our team of highly qualified and experienced projects managers and
specialists can assist with:
Project Management
Our dedicated project managers have delivered complex IT initiatives across a broad range of
industries. We will work with your team, and within your processes to create a flexible,
customised plan of action. This includes identifying, prioritising, authorising, managing,
controlling and reporting key metrics and milestones to achieve desired business objectives.
We get results. We meet targets and timelines, all to achieve significant time and labour
savings for you.
Design & Implementation
We leverage our breath of expertise and depth of experience to ensure that you get the most
economical, most innovative, and most secure solution that address your technology goals.
Backed by real-world experience gained from hundreds of implementations, we help you fully
realise the full potential of any solution.
On-going Support Services
We are able to adjust the SLA policy based on the customer requirment. Keeping up with new
product introductions, user queries, troubleshooting and service response times can impact
overall productivity and satisfaction levels. ENTIIS Support services can help you bridge the
gap between supply and demand of skilled IT Support Professionals through phone support,
online support and on-site support.